
Senior Support Engineer, Operations – Cobol, Mainframe Development
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: North York • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$90,000 - CA$140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudETLInformaticaMS SQL ServerOraclePostgresSQLUnix
About the role
- Responsible for maintaining and supporting processes in multiple Data Warehouses, Business Intelligence, and Data Integration applications
- Act as Operations Lead as part of project/development teams
- Lead and deliver innovative solutions and projects
- Collaborate closely with team members, technical leads, and application support teams
- Ensure compliance with incident, problem, and change management policies and processes
- Provide technical documentation including design and operational support documentation
- Participate in rotational on-call operational support, including after-hours support
Requirements
- 5+ years hand-on experience working as an IT Application/Technical support analyst
- 2-3+ years or more experience with ETL Tools: Informatica PowerCenter/Informatica Intelligent Data Management Cloud (IDMC)
- 2-3+ years working in a DW/BI environment
- 2-3+ years experience with Mainframe technologies; TSO, ZEKE, JCL, COBOL
- Knowledge of Business Objects Universe Designer and Web Intelligence
- Experience with Databases: Microsoft SQL Server, Oracle, DB2, flat files (7+ years)
- Experience with Postgresql
- Knowledge/Experience in Windows and Unix
- ITIL Foundations Level 3 Certification an asset
- Computer Science degree or certificate, or equivalent, supplemental training
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential
- Flexible working hours in a hybrid work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ETL ToolsInformatica PowerCenterInformatica Intelligent Data Management CloudMainframe technologiesTSOZEKEJCLCOBOLMicrosoft SQL ServerOracle
Soft skills
leadershipcollaborationtechnical documentationproblem managementchange management
Certifications
ITIL Foundations Level 3 CertificationComputer Science degree