Director

• Establish the overall vision, mission, and strategic goals for PinnacleCare’s CIM program
• Lead the development and implementation of a multi-year strategic plan to expand CIM services, identify innovative opportunities, and strengthen partnerships that enhance member value
• Serve as PinnaleCare’s subject matter expert on complementary and integrative medicine, providing direct clinical consultation and guidance to health advisors and internal teams
• Collaborate with the Chief Medical Officer (CMO) and organizational leadership to expand and manage the CIM Medical Advisory Board and provider referral network
• Oversee program operations, productivity, and budget performance to ensure sustainability and measurable impact
• Develop strategies to advance the visibility and increase usage of CIM services across the organization
• Collaborate with the Research and Medical Intelligence teams in developing evidence-based reports, literature reviews, and data summaries on CIM topics
• Work with the Director of Research to identify qualified members of the CIM clinical community to produce high level research reports for internal and external distribution
• Maintain and enhance the CIM clinician and facility database to ensure it remains current, credible, and aligned with evidence-based practice standards
• Participate in complex case reviews and facilitate referrals to qualified CIM clinicians and specialists within the network
• Develop and deliver training and professional development programs on CIM approaches, modalities, and evidence-based practices for internal staff
• Collaborate with Marketing and Communications to highlight CIM program value, outcomes, and innovations in internal and external publications
• Represent the CIM program at internal meetings, external conferences, and industry events to build awareness and credibility
• Support Membership Development and Relationship Management teams with CIM-related education, resources and client consultations
• Provide operational oversight for all CIM activities to ensure high-quality member experience and alignment with PinnacleCare standards
• Build and maintain relationship with CIM clinicians, vendors, and strategic partners to support service excellence and continuity of care
• Identify and implement process improvements to enhance efficiency, member satisfaction, and cost effectiveness
• Resolve clinical and operational issues related to CIM services and referrals in collaboration with internal and external partners

Associate Director, Complementary and Integrative Medicine

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Associate Director, Statistical Programming

Director, Data Products – Global Deal Data

Associate Director, Pharmacometrician