Absence & Disability Consultant
Sun Life
full-time
Posted on:
Location Type: Office
Location: Kansas City • Connecticut, Kansas, Maine, Maryland, Massachusetts, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $56,100 - $84,200 per year
Job Level
Junior
About the role
- Administer an integrated Family and Medical Leave Act (FMLA) rights and responsibilities and Short-Term Disability claim
- Provide advice and counsel regarding leave administration
- Coordinate all cases/claims in compliance with the FMLA and related employment laws
- Review claims and make final determination for admittance or denial
- Approve payment of claims and Company liability within established limits
- Facilitate dialogue with employees, medical professionals, supervisors, and HR business partners
- Document the request for absence with detailed points of contact and actions taken
- Set claim action plan to ensure timely determinations
- Obtain backup documentation as necessary
Requirements
- 1+ years of customer, absence, and claims services experience
- Ability to work with a diverse range of people
- Effective ability to use legal resources and comprehend legal and medical terminology
- Attention to detail with documentation, reporting and communication
- Strong mathematical skills for calculations and adjustment of claim payments
- Strong organizational skills, including the ability to prioritize work and multi-task
- Strong research, analytical, critical thinking, problem solving skills and decision-making skills
- Excellent verbal communication skills
- Ability to work professionally and effectively with co-workers, clients, claimants, vendors, and others
Benefits
- Health insurance
- 401(k) employer match
- Paid vacation and sick time
- Paid family, parental and adoption leave
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FMLA administrationShort-Term Disability claimsclaims processinglegal terminology comprehensionmathematical skillsdocumentationreportinganalytical skillsproblem solvingdecision-making
Soft skills
attention to detailorganizational skillsprioritizationmulti-taskingverbal communicationinterpersonal skillscustomer servicecritical thinkingadvisory skillsfacilitation