Engagement Manager, High Tech B2B Sales, English Speaker
Concentrix
Student, Digital Employee Experience Communications Specialist
Sun Life
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Entry Level
About the role
- Support Sun Life’s CTO Employee Experience Delivery team to provide frictionless technology experiences
- Develop communication material, service documentation and best practices to support adoption and effectiveness of services
- Manage peer-to-peer learning and adoption platforms for collaboration and productivity tools
- Gather employee feedback about collaboration and productivity tools
- Analyze data and create reports with recommendations
- Support change management projects as needed
- Work with subject matter experts to create end-user communications and documentation
- Represent the voice of the user and contribute to proactive service improvements
Requirements
- Strong communication skills, both written and verbal
- Demonstrated analytical and problem solving skills
- Empathy
- Attention to detail
- Ability to build effective working relationships across both business and technical teams
- Strong planning and organizational skills, with the ability to multi-task
- Flexibility and the ability to quickly adapt to changing priorities
- Excellent PC skills (Windows, Microsoft Office, Microsoft Teams, SharePoint Online)
- Video editing skills would be considered an asset
- You are an Indigenous person - First Nation , Métis , or Inuit (Inuk)
- You have a high school diploma or grade 12 equivalent
