Analyst

• Track, calculate and pursue overpayments identified within Stop Loss department
• Researching of files, have full understanding of claims, type of overpayment, overpayment resolution options and total knowledge of systems used by claims department
• Follow up of overpayment requests which may include discussions with Administrator, Claim Analyst, Broker both internal and external customers
• Provide monthly current recovery reports (analysis, trending, actions, status)
• Receive escheatment report, investigate customer data and provide data to banking for potential stop pay/re-issue of checks

Overpayment Recovery Analyst

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