Sun Life

Provider Enrollment and Credentialing Support Specialist

Sun Life

full-time

Posted on:

Origin:  • 🇺🇸 United States • Missouri, Wisconsin

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Salary

💰 $39,300 - $53,100 per year

Job Level

Junior

About the role

  • Review Initial/Re-Apply Credentialing, Re-credentialing, privileging and onboarding for incoming providers
  • Verify licensure, NPI, insurance, CDS, DEA certificate, education, hospital privileges, board certification
  • Review contract and application for completeness
  • Review National Practitioners Data Bank and federal/state OIG and SAM reports for exclusions
  • Review state Medicare OPT Out report
  • Monitor and report provider complaints and utilization management reports
  • Assist with scheduling site reviews
  • Enroll provider into payment system – Windward and enter provider info into Cactus
  • Maintain integrity of provider information in Windward and Cactus and ensure files ready for committee
  • Meet required turnaround time and accuracy rate
  • Assist with department process improvements and NCQA certification activities
  • Represent DentaQuest professionally and maintain confidentiality of credentialing information
  • Other duties as assigned

Requirements

  • High School Diploma or equivalent
  • 1 year job related experience
  • Previous experience working with files or the collection and coordination of data preferred
  • Knowledge of Dental terminology preferred
  • Good interpersonal skills
  • Ability to work independently
  • Excellent oral and written communication skills
  • Efficient PC skills (Word, Excel, Outlook, Work Flow Software, Time Tracking Systems)
  • Ability to learn new software programs quickly
  • Ability to prioritize and organize multiple tasks
  • Ability to remain organized with multiple interruptions
  • Good customer service and problem resolution skills
  • Ability to navigate websites needed for credentialing purposes
  • Ability to adapt to a constantly changing environment
  • Ability to work in excess of 40 hours in a week
  • Required to attend additional training as requested/deemed necessary
  • Manual dexterity and sitting is required in carrying out position duties