Sun Life

Provider Enrollment and Credentialing Support Specialist

Sun Life

full-time

Posted on:

Origin:  • 🇺🇸 United States • Missouri, Wisconsin

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Salary

💰 $39,300 - $53,100 per year

Job Level

Junior

About the role

  • Review Initial/Re-Apply Credentialing, Re-credentialing, privileging and oversee onboarding for incoming providers
  • Verify provider licensure, NPI, insurance, CDS, DEA certificate, education, hospital privileges, board certification
  • Review contracts and applications for completeness
  • Review National Practitioner Data Bank and federal/state exclusion lists (OIG, SAM, Medicare OPT Out)
  • Monitor and report provider complaints and utilization management reports
  • Assist with scheduling site reviews and enroll providers into payment system (Windward)
  • Enter and maintain provider information in credentialing database (Cactus)
  • Ensure credentialing files are committee-ready and meet turnaround time and accuracy targets
  • Assist with NCQA certification activities and department process improvements
  • Represent DentaQuest professionally and maintain confidentiality of credentialing information

Requirements

  • High School Diploma or equivalent
  • 1 year job related experience
  • Previous experience working with files or the collection and coordination of data preferred
  • Knowledge of Dental terminology preferred
  • Good interpersonal skills
  • Ability to work independently
  • Excellent oral and written communication skills
  • Efficient PC skills (Word, Excel, Outlook, Work Flow Software, Time Tracking Systems)
  • Ability to learn new software programs quickly
  • Ability to prioritize and organize multiple tasks
  • Ability to remain organized with multiple interruptions
  • Good customer service and problem resolution skills
  • Ability to navigate websites needed for credentialing purposes
  • Ability to adapt to a constantly changing environment
  • Ability to work in excess of 40 hours in a week
  • Required to attend additional training as requested/deemed necessary
  • Manual dexterity and sitting is required