Consultant

• Work in partnership with Disability Case Managers (DCMs) in the management of disability claims towards resolution.
• Provide high quality rehabilitation services in collaboration with stakeholders including plan members, plan sponsors, internal partners and the member’s health care team.
• Engage plan members through open and respectful verbal and written communication to understand the medical, social, and personal dimensions of their workplace absence.
• Conduct assessments to obtain information and ensure a complete understanding of the absence and types of support required for vocational planning.
• Identify and manage medical and non-medical influencing factors pre- and post-disability, functional capability, as well as restrictions and limitations.
• Collaborate and provide high quality customer service to internal and external partners.
• Create action plans and communicate progress towards recovery.
• Develop and maintain outcome-focused case management plans to help clients return to work.
• Empower the client to take ownership of their health and recovery by providing them tools and resources.
• Identify opportunities to improve processes and customer service delivery.

Rehabilitation Consultant

Intermediate Citrix and Virtualization Consultant

Network Voice Consultant

Senior Consultant, Hydrogeologist – Field Lead