Executive Compensation Manager
Acrisure
Senior Manager, STD Claims
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Connecticut, Maine, Massachusetts, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $72,500 - $108,800 per year
Job Level
Senior
About the role
- Provide leadership, guidance and direction to a team of Case Specialists adjudicating Short Term Disability claims
- Oversee and direct the work of a team of 10 – 12 Case Specialists including regular reviews & assessment of team performance
- Develop, implement, and evaluate claim practices to deliver best in class service and processes
- Ensure compliance with all relevant laws, regulations, and company policies
- Analyze claims data and trends to identify areas for improvement
- Communicate with clients, vendors, and internal resources including senior management
- Collaborate with peers and partner teams to deliver on department expectations
- Participate and/or lead continuous improvement initiatives aligned to KPIs
Requirements
- A minimum of five years management experience of an Absence or STD Claims team
- Proven success in developing, building and fostering high performance teams
- Strong Disability and Absence Management knowledge with demonstrated expertise in Federal/State FMLA, short-term disability, statutory disability plans, or ADA
- Strong leadership skills with an ability to engage employees to deliver top performance related to service, risk and quality
- BA/BS in a related field of business is highly preferred
- Field or industry specific designations are a plus
Benefits
- Comprehensive benefits including generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account
- Flexible, inclusive and collaborative work environment that supports career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims analysisdata analysisperformance assessmentcontinuous improvementservice deliverycompliance managementprocess evaluationteam managementrisk managementquality assurance
Soft skills
leadershipcommunicationcollaborationteam buildingemployee engagementguidancedirectionproblem-solvinginterpersonal skillsorganizational skills
Certifications
BA/BS in businessDisability Management certificationAbsence Management certification
