Experience training in a sales-driven environment
Experience working with ESL or global teams
You favor practical, applied training over theory-heavy instruction
You can hear an agent for 30 seconds and immediately identify what’s working and what’s not
You don’t just teach the script. You correct delivery, tone, pacing, and execution.

Benefits

Performance bonus tied to agent ramp and training outcomes
Unlimited PTO; after the first 90 days
Fully remote; US-based candidates only

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

coachingperformance managementcommunicationtrainingfeedbackadult learning principlesinstructional designteam collaborationproblem-solvinganalytical skills