SUN Behavioral Houston

Intake Coordinator

• Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral
• Coordinates with the physician to ensure appropriate treatment is provided
• Completes all administrative processes of the admission for treatment
• Demonstrates excellent phone skills including handling crisis calls
• Identifies and triages emergent patients and prioritizes care based on same
• Documents all inquiry calls and ensures patient information is accurately recorded
• Ensures correct information on EMTALA log and compliance with state/local laws for involuntary hospitalization