Sumsub

Salesforce Analyst

Sumsub

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Collaborate with business stakeholders, sales teams, and other departments to understand objectives, needs, and priorities.
  • Identify and define key business problems through detailed analysis, stakeholder interviews, and requirements elicitation.
  • Translate business and customer requirements into clear, structured functional specifications to support the design and development of Salesforce solutions.
  • Track project deliverables and ensure timely completion of tasks and milestones.
  • Configure and customize the Salesforce platform to support business needs.
  • Perform solution testing and manage the implementation process through go-live, including UAT coordination, deployment, and data migration.
  • Provide support for user requests, including change requests and incident resolution.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, or a related field.
  • 3–5 years of experience as a Salesforce Business Analyst, including hands-on experience with Salesforce configuration and customization.
  • Strong understanding of Salesforce capabilities, limitations, and best practices.
  • Proven experience in designing, optimizing, and integrating business processes.
  • Experience working with both native and custom integrations.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Familiarity with project management methodologies and tools.
  • Advanced English proficiency (C1 or higher).
  • Proficiency in MS Excel, MS Visio (or similar diagramming tools), and Data Loader.
  • Certification: Salesforce Certified Administrator, Salesforce Sales Cloud Consultant, Salesforce App Builder (nice-to-have).
Benefits
  • Remote-first, trust-based culture.
  • Work from the place that works best for you.
  • No mandatory office days, no attendance trackers.
  • Extra time off, including your birthday.
  • 10 personal days each year.
  • Seven sick days without paperwork.
  • Time to rest is part of the deal.
  • Professional development opportunities.
  • Covering role-specific events, from design conferences to marketing forums.
  • Team offsites fully covered.
  • Access to the tools and hardware you need to do your work well.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce configurationSalesforce customizationbusiness process designbusiness process optimizationnative integrationscustom integrationsdata migrationsolution testingrequirements elicitationfunctional specifications
Soft Skills
analytical skillsproblem-solving skillscritical-thinking skillscollaborationcommunicationstakeholder managementproject managementtime managementuser supportincident resolution
Certifications
Salesforce Certified AdministratorSalesforce Sales Cloud ConsultantSalesforce App Builder