Sumo Logic

Technical Account Engineer – Technical Account Manager, Technical Customer Success Manager

Sumo Logic

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $139,000 - $163,000 per year

Tech Stack

Cyber Security

About the role

  • Help customers understand best practices
  • Assist customers in navigating complexities of Sumo Logic
  • Lead strategic growth through robust relationships
  • Facilitate training on advanced features
  • Identify financial and adoption risks
  • Collaborate with the account team on strategies
  • Monitor customer KPIs and deployment issues

Requirements

  • Extensive SaaS Experience
  • Customer-Centric Approach
  • Relationship Management
  • Communication Excellence
  • Ambiguity Navigation
  • Account Management Prowess
  • Familiar with Cyber Security frameworks
  • Curiosity to learn about the customer base
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
  • Stock options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSCyber Security frameworks
Soft Skills
Customer-Centric ApproachRelationship ManagementCommunication ExcellenceAmbiguity NavigationAccount Management ProwessCuriosity