Provide sales administrative support to the assigned Sales Account Executive and customer group.
Manage and respond to incoming email and telephone sales enquiries in a timely manner.
Assist in preparing, tracking, and following up on quotations.
Liaise with suppliers regarding quotation requests, pricing negotiation, and delivery arrangements.
Maintain and update customer and sales records using CRM and ERP systems.
Participate in monthly sales coordinator meetings and provide feedback on operational or customer-related issues.
Support training and onboarding of new Sales Coordinators when required.
Perform other ad-hoc duties assigned by management.

Requirements

Minimum Diploma in Business, Engineering, or any related field.
Self-motivated and results-oriented with good interpersonal and communication skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Experience or knowledge of CRM systems will be an advantage.
Experience using NetSuite CRM/ERP is a strong advantage.
Comfortable working in a remote working environment with good time management and accountability.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM systemsERP systemsMicrosoft OfficeNetSuite CRM/ERP

Soft Skills

interpersonal skillscommunication skillsself-motivatedresults-orientedtime managementaccountability

Certifications

Diploma in BusinessDiploma in Engineering