Virtual Assistant Nurse
SummitNext
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct initial assessments of patient enquiries, symptoms, and concerns using established clinical protocols.
- Determine the urgency of patient needs and direct them to the appropriate service (e.g., GP appointment, urgent care, emergency services).
- Document all patient interactions accurately and comprehensively in the practice management system.
- Schedule and coordinate appointments, referrals, and follow-ups as required.
- Address general administrative queries related to services, processes, and paperwork.
- Practice within the full scope of your nursing qualifications and in accordance with AHPRA standards and guidelines.
- Participate in ongoing training and maintain all necessary professional registrations and certifications.
Requirements
- Language Proficiency: Fluent command of written and spoken English with a clear, articulate, and professional phone manner.
- Clinical Experience: Proven experience in a clinical nursing role with strong assessment and triage skills.
- Technical Proficiency: Comfortable using computers, phone systems, and practice management software.
- Must have a reliable high-speed internet connection and a dedicated, quiet workspace.
- AHPRA Registration: Current and unrestricted registration as a Registered Nurse (RN) with the Australian Health Practitioner Regulation Agency.
- Experience in telehealth, remote patient monitoring, or virtual care.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical assessmenttriage skillspatient documentationappointment schedulingreferral coordinationadministrative supporttelehealthremote patient monitoringvirtual care
Soft skills
communicationinterpersonal skillsorganizational skillsprofessional phone manner
Certifications
AHPRA RegistrationRegistered Nurse (RN)