Enterprise Account Manager

Summit

Enterprise Account Manager at Summit leading the management and growth of enterprise customer accounts. Focusing on retention and expansion in the cloud and infrastructure sectors.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within infrastructure, cloud, and managed services, focusing on customer engagement, upselling, and retention strategies. Proficient in analyzing account health and driving expansion opportunities while maintaining accurate forecasting.

Highest-signal resume keywords

Account ManagementInfrastructure ServicesCloud ServicesManaged ServicesRecurring Revenue Models

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account GrowthUpsellingCross-SellingService ExpansionForecastingPipeline Management

Soft Skills

Customer EngagementProactive CommunicationProblem Solving

Industry Keywords

Enterprise AccountsAccount RetentionAccount Health MonitoringRisk Signals

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and grow a portfolio of enterprise accounts across infrastructure, cloud, and managed services
Maintain regular, proactive engagement with customers to understand evolving needs and identify growth opportunities
Identify and drive upsell, cross-sell, and service expansion opportunities within existing accounts
Own renewal strategy and execution, ensuring retention and long-term account stability
Partner with internal teams to align solutions with customer needs and priorities
Monitor account health, usage trends, and risk signals to proactively address churn and contraction
Maintain accurate forecasting and pipeline visibility for expansion opportunities

Requirements

What you’ll need

Experience in account management within infrastructure, cloud, or managed services
Strong understanding of recurring revenue models
Experience driving expansion within existing customer bases
Ability to navigate technical conversations and solution positioning

Benefits

Comp & perks

Flexible Time Off (yes, really) – take what you need, we trust you to manage it
Medical, Dental & Vision – comprehensive coverage with HSA/HRA options
401(k) with 4% match – we invest alongside you
Parental Leave – paid time for the moments that matter most
Life & Disability Insurance – built-in peace of mind
Wellness Support – resources for your mental and physical health
Free Colocation & Cloud Access – build and experiment in real environments
Work From Anywhere – remote-friendly by design
A low-ego, get-it-done culture – come as you are, do great work