Business Growth Specialist – Inbound Sales

Summit

Inbound sales role for business growth in a boutique commercial insurance brokerage. Responsible for managing leads and providing insurance solutions to clients.

Posted 6/24/2026full-timeKelowna • 🇨🇦 CanadaMid-LevelSenior💰 CA$70,000 - CA$100,000 per yearWebsite

About the role

Key responsibilities & impact

The Business Growth Specialist is a full-cycle inbound sales role dedicated to helping commercial clients secure the right insurance solutions quickly and confidently.
You are responsible for managing leads from first touch all the way through quoting, marketing, advising, and binding the policy.
Manage inbound leads from all channels (web, phone, email, etc.) through qualification, quoting, proposal, and binding to achieve consistent monthly new business production aligned with sales targets.
Qualify prospects to understand their operations and needs, and maintain strong follow-up discipline to achieve a high conversion rate from inbound lead to bound policy.
Confidently advise small business owners on appropriate coverage options, gather underwriting data, and manage the full quoting process to earn strong client satisfaction and positive feedback.
Leverage internal tools and systems to deliver fast turnaround times on quoting and binding while ensuring all documentation and client files are clean, accurate, and audit ready (e.g., in HubSpot).
Adhere to Summit’s sales workflows, manage the pipeline status diligently, and utilize quote/bind platforms efficiently to ensure compliance with all internal and regulatory requirements.
Provide constructive feedback to underwriting and product teams on market trends, and partner with marketing on lead quality insights to support the development of new offerings and demonstrate clear improvement in commercial insurance knowledge and technical competency.

Requirements

What you’ll need

1–3 years of experience in sales, business development, or client-facing roles, ideally within a high-volume setting.
Nice to have: 1+ year of experience managing the full auto insurance sales lifecycle, from lead generation and risk assessment to quoting and policy binding.
CAIB 1 license minimum, (RIBO must be obtained within 60 days of hire, CAIB 2 must be obtained within 90 days of hire).
Ability to obtain and maintain provincial insurance licensing in all provinces where Summit operates.
Possesses a strong desire to be successful, proactively manages their own pipeline, and is driven by performance metrics and achieving targets.
The ability to consistently rebound from rejection ("hearing no") and maintain a positive, high-energy approach to every new inbound lead.
A natural ability to quickly build trust, provide exceptional service, and guide clients through a seamless, consultative insurance experience.
Exceptional attention to detail to ensure accuracy in all policy documentation, quoting, and client data.
Proficient in using agency management systems and CRM software is an asset (Acturis, HubSpot, or similar).
Demonstrated ability to quickly learn and adopt new technologies and internal platforms is essential.
Excellent written and verbal communication skills and a collaborative approach for effective partnership with clients, carriers, and internal teams.
A genuine commitment to continuous learning and building deep insurance expertise to better serve complex client needs.

Benefits

Comp & perks

Opportunity for Growth: Work with a forward-thinking commercial brokerage and be part of an innovative, growing team.
Modern Workspace: Work from our brand-new, state-of-the-art offices in downtown Kelowna and Winnipeg.
Enjoy a flexible hybrid model designed to support collaboration, focus, and balance.
Technology-Driven Culture: Work with cutting-edge tools and custom built technology to get time back in your day.
Laptops & equipment provided to all staff.
Comprehensive Benefits: Access to flexible health, mental health, dental plans tailored to your lifestyle, and competitive vacation and personal day allotments.
Supportive Team: Participate in daily team huddles and collaborative events as part of a values-driven culture.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesbusiness developmentlead generationrisk assessmentquotingpolicy bindingpipeline managementclient data accuracyinsurance expertiseconversion rate optimization

Soft Skills

proactive managementperformance-drivenresiliencetrust buildingexceptional serviceattention to detailcollaborative approacheffective communicationcontinuous learningpositive attitude

Certifications

CAIB 1 licenseRIBO licenseCAIB 2 license