Benefits Specialist

Summit School Services LLC

Benefits Specialist administering employee benefit programs for a school transportation services company. Managing audits, compliance, employee support, communications, and plan improvements.

Posted 8/10/2026full-timeWarrenville • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering employee benefit programs, including medical, dental, vision, and 401(k) plans, while ensuring compliance with regulations such as COBRA, FMLA, and ERISA. Proficient in managing benefit records, conducting audits, and developing effective employee communications.

Highest-signal resume keywords

Employee Benefit Administration401(k) Plan ManagementCOBRA, FMLA, ERISA, HIPAA KnowledgeMicrosoft Office ProficiencyAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Benefit Programs401(k) AdministrationBenefit Record MaintenancePayroll AuditsData ReconciliationUnion Benefit AuditsWellness Program AdministrationStandard Operating Procedures DocumentationBenefit Communication DevelopmentAutomation of Workflows

Soft Skills

Excellent Communication SkillsAttention to DetailCustomer Service SkillsAbility to Prioritize ResponsibilitiesDiscretion and Sound Judgment

Tools & Technologies

ADPOracleHR Information SystemsBenefit Administration PlatformsPayroll Systems

Industry Keywords

Employee BenefitsBenefit ComplianceQualified Medical Child Support OrdersBenefit Inquiries ResolutionMulti-Location Benefit Support

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Administer employee benefit programs, including medical, dental, vision, life insurance, disability, FSA, HSA, wellness, and other company-sponsored plans
Maintain employee benefit records in employee files, HR information systems, benefit administration platforms, and databases
Monitor and process employee and employer HSA contributions and resolve discrepancies
Administer the company-sponsored 401(k) plan and support employee, payroll, vendor, and compliance activities
Own the benefits email inbox and voicemail queue and resolve employee questions and requests
Investigate and resolve escalated benefit inquiries, enrollment problems, eligibility discrepancies, claims issues, and appeals
Coordinate with benefit carriers, third-party administrators, payroll partners, and internal stakeholders
Process Qualified Medical Child Support Orders (QMCSOs)
Manage and reconcile monthly benefit opt-outs, waivers, and enrollment exceptions
Protect confidential employee, medical, financial, and benefit information
Conduct weekly payroll-register audits and reconcile the weekly ADP bridge process
Audit demographic and eligibility files, research discrepancies, and coordinate corrections
Perform union benefit audits and maintain the union benefit matrix
Maintain documentation and audit trails for benefit transactions, adjustments, and corrections
Develop and distribute a monthly benefits newsletter and other employee communications
Conduct benefit webinars and orientation sessions for newly hired employees
Support employee education during open enrollment, new-plan implementations, qualifying life events, and plan changes
Develop and maintain standard operating procedures for benefit-administration activities
Identify automation and process-improvement opportunities and support system enhancements
Assist the Benefits Director with plan renewals, implementations, system setups, vendor transitions, and plan changes
Support benefit administration for employees across multiple locations in the United States and Canada
Support benefit notices, reporting, audits, recordkeeping, and compliance activities

Requirements

What you’ll need

Bachelor’s degree, preferably in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant professional experience
Three to five years of experience administering group employee benefits
Experience with medical, dental, vision, life insurance, disability, FSA, and related benefit plans
Experience administering or supporting a company-sponsored 401(k) plan
Working knowledge of COBRA, FMLA, ERISA, HIPAA, and other applicable benefit-plan regulations
Strong proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Access
Excellent written, verbal, presentation, and interpersonal communication skills
Ability to prioritize multiple responsibilities and work effectively with limited direction
Strong attention to detail and accurate employee and benefit data maintenance
Ability to meet daily, weekly, monthly, and annual deadlines
Discretion and sound judgment when handling confidential employee information
Strong analytical, problem-solving, reconciliation, and customer-service skills
Preferred: experience supporting employees across multiple locations in North America
Preferred: experience administering United States and Canadian benefit programs
Preferred: experience supporting union benefit plans and conducting union-related audits
Preferred: experience administering wellness programs
Preferred: experience using Oracle, ADP, or comparable HR, payroll, and benefit-administration systems
Preferred: experience developing employee benefit communications and conducting webinars
Preferred: experience documenting standard operating procedures and automating manual workflows