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Summit Racing Equipment

Customer Service Representative

Summit Racing Equipment

Remote Customer Service Representative at Summit Racing Equipment. Providing customer service support while working from home in a team-oriented environment.

Posted 7/9/2026full-timeRemote • Florida, Ohio, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while utilizing desktop applications like Talkdesk to manage inquiries related to shipping, returns, and automotive issues. Possesses automotive knowledge and experience to effectively assist customers with their needs.

Highest-signal resume keywords
Customer Service ExperienceProficient With ComputersTalkdesk Application ProficiencyASE CertificationsAutomotive Knowledge

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies
Talkdesk
Certifications & Qualifications
ASE Certifications
Industry Keywords
Automotive KnowledgeCustomer ServiceInbound CallsShippingReturnsWarrantiesRefundsPackage Tracking

About the role

Key responsibilities & impact
  • Provide excellent customer service utilizing our desktop application, Talkdesk
  • Handle inbound calls regarding shipping, returns, warranties, damaged or missing parts, refunds, and package tracking
  • Other duties as assigned

Requirements

What you’ll need
  • Customer service experience is a plus
  • Proficient with Computers and other desktop applications
  • ASE Certifications preferred
  • Automotive knowledge, at least 2 years’ experience in the automotive field preferred

Benefits

Comp & perks
  • Paid time off
  • Generous employee discount
  • 401K program
  • Comprehensive Medical, Dental, Vision, and Rx Insurance
  • Profit Sharing
  • Health Club Reimbursement
  • Tuition Reimbursement
  • Flexible Spending Account
  • Health Savings Account
  • Voluntary Optional Insurance Policies Available
  • Life Insurance Policy--Company Paid
  • Short Term Disability--Company Paid
  • Paid Holidays
  • Jury Duty Pay
  • Paid Bereavement Leave
  • Employee Assistance Program