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Senior Business Analyst
Summit Global HealthSenior Business Analyst responsible for business analysis activities at Inchcape Shipping Services in Chennai. Conducting requirements gathering, documentation, and stakeholder collaboration in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in business analysis, including the ability to conduct discovery sessions, facilitate workshops, and translate business needs into structured documentation. Proficient in utilizing various business analysis techniques and tools to support project lifecycles and improve business processes.
Highest-signal resume keywords
Business Analysis Certification - CBAP/CCBA8+ Years Business Analysis ExperienceJIRA and Confluence ProficiencyAgile Methodologies UnderstandingVisual Modelling Techniques - BPMN, UML
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DocumentationFunctional DecompositionGap and Impact AnalysisData Flow Requirements AnalysisRequirements TraceabilityUser Story DevelopmentProcess MappingSOP PreparationDefect Triage and ResolutionChange Implementation Support
Soft Skills
Strong PrioritizationAdaptabilityStakeholder CollaborationProblem-SolvingAbility to Work Under Pressure
Tools & Technologies
MS VisioDraw.ioLucid ChartEnterprise Architect
Certifications & Qualifications
Business Analysis Certification - CBAP/CCBABUSA Level 4 and Above
Industry Keywords
SDLCAgile MethodologiesScrumKanbanScaled AgileSAFeITILDevOpsProduction SupportBusiness Analysis Practice
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Own and be accountable for all business analysis activities and outcomes within the team.
- Conduct discovery sessions and workshops with stakeholders to elicit and validate business needs.
- Facilitate playback and validation workshops – with business users and other product teams alike - to confirm understanding and alignment on deliverables.
- Apply a range of business analysis techniques to elicit, elaborate, and manage business, product, and system-level requirements.
- Perform functional decomposition to translate business needs into Epics and User Stories.
- Produce and maintain structured documentation, including: Business Requirements Functional & Non-Functional Requirements Interface/Integration Requirements Transition Requirements Document current (AS-IS) and future (TO-BE) business processes using process maps and detailed narratives.
- Identify pain points, business goals, benefits, and expected outcomes.
- Conduct gap and impact analysis to assess change implications.
- Analyse and document data flow requirements across systems, including transitions and transformations.
- Document user flows from a goal-oriented perspective, detailing step-by-step system interactions understandable by all stakeholders.
- Collaborate with developers and technical teams to ensure business needs are accurately translated into technical designs.
- Maintain requirements traceability throughout the project lifecycle.
- Assist in resolving complex production issues and support solution implementation.
- Support key functional and integration testing activities.
- Validate deliverables against requirements and assist in defect triage and resolution.
- Prepare SOPs and training/user guides for new features and functionalities.
- Deliver user training and support change implementation across impacted teams.
- Contribute to the growth and standardization of the Business Analysis practice
- Provide insights and suggestions to improve business processes and digital solutions based on deep domain understanding.
- Assist in identifying, managing, and tracking risks and issues throughout the project lifecycle.
Requirements
What you’ll need- Degree educated
- 8+ years of proven business analysis experience
- Business Analysis certification - CBAP/CCBA, or BUSA level 4 and above
- Experience with tools such as JIRA, Confluence, MS Visio, Draw.io, Lucid chart, and Enterprise Architect
- Visual modelling techniques – BPMN, UML 2.0 and above
- Strong understanding of SDLC, development team roles, and engineering processes.
- Understanding of Agile methodologies and ways of working
- Good understanding of project management methodologies (e.g., Scrum, Kanban, Scaled Agile, SAFe, ITIL, etc)
- Been part of a large-sized global IT Business Analysis Team
- Experience in DevOps and Production Support.
- Ability to work with a wide range of stakeholders.
- Highly adaptable, strong prioritization, and ability to work well under pressure to meet deadlines.
Benefits
Comp & perks- A place to grow your career - we’ll help you set big goals and exceed them.
- Competitive salary package and performance-based bonus scheme.
- Premium medical health insurance coverage.
- Work with talented, committed, and supportive teammates.
- Value Award celebration events.