Accounts Receivable Specialist

Summit Global Health

Accounts Receivable Specialist responsible for handling credit collections for Inchcape's global operations. Collaborating to optimize processes and reduce costs while maintaining excellent customer relations.

Posted 6/20/2026full-timePanama City • 🇵🇦 PanamaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Collect customer payments in accordance with payment due dates
Reviews and prioritizes open accounts for collection efforts
Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment
Making outbound collection calls in a professional manner while keeping and improving customer relations
Initiate contact, via phone and/or e-mail, with a portfolio of customer accounts using to determine the reason for past due accounts receivable
Based on customer responses, recommend, and implement action plans for resolving delinquent transactions
Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied
When necessary, escalate collection problems to Management and/or Sales Team to assist in collection/resolution process
Approve and authorize release of orders according to credit line and payment history within established guidelines
Communicate the status of the assigned portfolio and/or specific accounts to Management and/or Sales Team
Work on special projects, e.g., account clean up, as needed
Identify issues attributing to account delinquency and discuss them with management
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow-up on payment arrangements
Process Payments & Refunds as applicable
Resolve billing and customer credit issues
Update account status records and collections effort
Report on collection activity and accounts receivable status
Mail correspondence to customers to encourage payment of delinquent accounts

Requirements

What you’ll need

Bachelor’s degree in Finance, Accountancy, Business Administration or related major desired but not required
Minimum 1-3 years’ experience in a similar position/industry
Prior port agency (shipping services) experience with exposure to various commodities preferred but not required
Previous experience in Shipping, Freight Forwarding, or Transportation/Logistics preferred, but not required
Experience working within complex international organizations
Bilingual in English and Spanish (written, verbal, reading) required
Must possess an advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook

Benefits

Comp & perks

Health and financial benefits
Tuition assistance
Employee resource groups
Collaborative workspaces
Generous time off and paid holidays
Performance and Recognition – merit increases and reaching milestones
Career growth and opportunities for promotions
Flexibility for work-life balance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablecash applicationscollection effortsreconciliationbilling issuespayment arrangementscredit memosdelinquent transactionscollection reportspayment processing

Soft Skills

customer relationscommunicationproblem-solvingorganizational skillsfollow-upescalationprioritizationinitiativecollaborationprofessionalism