CRM Administrator

Summit Global Health

CRM Administrator supporting Salesforce platform to enable a data-driven sales team at Inchcape Shipping Services. Collaborate with global teams and drive performance improvements in a hybrid role based in London.

Posted 4/23/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £35,000 - £38,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Supporting the CRM and Analyst Manager in driving performance of a global, complex, integrated sales team.
Contribute to building the sales excellence program as the platform for year on year revenue growth.
CRM Administration Subject Matter Expert for Salesforce as the Sales collaboration platform.
Drive adoption of Salesforce as the primary sales tool within Inchcape.
Provide Application level fault diagnosis and resolution.
Identify opportunities for Sales Productivity improvements.
Deliver Salesforce Readiness and create supporting documentation.
Support a data driven sales platform to drive a self-service culture.
Regular and comprehensive two-way communications across Commercial, Finance, Operations and other Inchcape business groups.

Requirements

What you’ll need

3+ Years experience in a similar role
Salesforce best practices and functionality
Salesforce Flow Application development
Commercial activities and customer requirements
Customer relationship management
ADM/ADX 201 Certified preferred
Lightning Experience
Salesforce Sales Cloud application support – configuration and reporting
Able to work a Hybrid role in our Central London office.

Benefits

Comp & perks

A place to grow your career - we’ll help you set big goals and exceed them.
Competitive salary package.
Work with talented, committed, and supportive teammates.
Value Award celebration events.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSalesforce Flow Application developmentSalesforce Sales CloudSalesforce configurationSalesforce reportingApplication fault diagnosisSales productivity improvementsData-driven salesDocumentation creation

Soft Skills

CommunicationCollaborationProblem-solvingAnalytical thinking

Certifications

ADM/ADX 201 Certified