Director of Revenue Operations
Summer
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $170,000 - $190,000 per year
Job Level
About the role
- Develop and own a unified revenue operations strategy aligned with company goals, in partnership with executive leadership and GTM leaders.
- Design, implement, and continuously improve end-to-end revenue processes, including lead management, funnel stages, handoffs, renewals, and expansion across marketing, sales, and client success.
- Build and manage a rigorous forecasting, pipeline management, and performance reporting framework to support executive and board-level decision-making.
- Define, track, and operationalize key revenue KPIs across the funnel (e.g., conversion rates, velocity, CAC, LTV, retention, expansion), translating insights into clear recommendations and action plans.
- Own GTM systems and data strategy (including HubSpot CRM and related tools), ensuring data integrity, seamless integrations, and effective usage across teams from prospect through launch.
- Partner with GTM leaders on territory design, quota setting, routing rules, and coverage models to support scalable and efficient growth.
- Serve as a cross-functional partner to Sales, Marketing, Client Success, Product, Finance, and People to ensure alignment on revenue processes, metrics, and incentives.
- Build and maintain scalable enablement processes and documentation (playbooks, SOPs, training materials) that equip sales, marketing, and client success teams with the knowledge, tools, and best practices needed to execute consistently and effectively.
- Support executive and board reporting with clear, accurate, and timely revenue insights that highlight risks, opportunities, and progress against goals.
- Identify bottlenecks and friction in the revenue funnel and drive cross‑functional initiatives to improve efficiency, productivity, and customer experience.
Requirements
- 7-10 years in Revenue Operations, Sales Operations, or a related role within B2B SaaS or technology-driven companies.
- Proven experience operating in a scaling startup environment (Series B or similar growth stage).
- Deep hands-on expertise with Hubspot CRM, including reporting, automation, and system integrations.
- Strong analytical skill set with the ability to turn data into clear insights and actionable recommendations.
- Demonstrated success partnering with senior leaders and supporting executive- and board-level reporting.
- Track record of designing and implementing scalable revenue processes across sales, marketing, and customer success.
- Exceptional cross-functional communication, stakeholder management, and change leadership skills.
- Comfort operating with ambiguity, working autonomously from strategic goals, and driving continuous improvement.
Benefits
- 100% employee-covered medical, dental, and vision insurance
- 401(k) plan with 3% match, fully vested day one
- Home office setup reimbursement
- Monthly lunch credits
- Direct contributions toward your student loans
- Up to 11 paid holidays + flexible PTO
- Paid leave for family, health, or personal needs
- Annual in-person events including Summer Camp and Summer Wonderland
- Equity grant to share in Summer’s success
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue operationssales operationsdata analysispipeline managementperformance reportingKPI trackingprocess designautomationsystem integrationscustomer experience improvement
Soft Skills
analytical skillscross-functional communicationstakeholder managementchange leadershipstrategic thinkingautonomyproblem-solvingcollaborationadaptabilitycontinuous improvement