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Senior Manager, Omnichannel Insights – Execution Analytics
Sumitomo Pharma America, Inc.. Lead analysis of large, complex datasets from CRM, digital platforms, media, POC, field force, and patient/HCP engagement systems using SQL .
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformPythonSQLTableau
About the role
Key responsibilities & impact- Lead analysis of large, complex datasets from CRM, digital platforms, media, POC, field force, and patient/HCP engagement systems using SQL
- Conduct exploratory and advanced analytics (EDA, segmentation, trend analysis) to identify opportunities
- Translate customer and channel insights into clear, actionable recommendations
- Continuously evaluate omnichannel and campaign performance
- Build, automate, and enhance dashboards, KPI frameworks, and performance reporting
- Partner closely with marketing, sales, analytics, data engineering, IT, and agency partners
- Present insights and strategic recommendations to senior leadership
- Stay current with emerging data science, machine learning, MarTech, and industry trends
- Champion ongoing improvements in data-driven marketing
Requirements
What you’ll need- Bachelor’s or Master’s degree in marketing, Business, Data Science/Analytics, Computer Science, Mathematics, Statistics, Engineering, or a related field
- Minimum 8 – 12 years (w/o Master’s) or 6 – 8 years (with Master’s) of relevant experience in biotech or pharmaceutical industry
- Advanced proficiency in SQL and experience with Python or R for data manipulation
- Strong experience with BI and data visualization tools (Tableau, PowerPoint, Power BI, Qlik)
- Experience with analytics/measurement platforms (Google Analytics, Adobe Analytics, Crossix, Veeva CRM)
- Experience working with cloud and big data technologies (AWS, GCP, Azure, Databricks, Snowflake)
- Knowledge of marketing automation and orchestration tools (SFMC, Google Marketing Suite, Marketo, HubSpot)
- Experience with customer data platforms (Salesforce CDP, Adobe RT-CDP)
- Strong critical thinking and problem-solving skills
Benefits
Comp & perks- merit-based salary increases
- short incentive plan participation
- eligibility for 401(k) plan
- medical, dental, vision, life insurance
- disability insurances
- paid time off
- 11 paid holidays
- additional time off during last week of December
- 80 hours of paid sick time upon hire and each year thereafter
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonREDAsegmentationtrend analysisdata visualizationBI toolscloud technologiesbig data technologies
Soft Skills
critical thinkingproblem-solvingcommunicationleadershipcollaboration