Sumitomo Mitsui Banking Corporation – SMBC Group

End User Computing Engineer

Sumitomo Mitsui Banking Corporation – SMBC Group

full-time

Posted on:

Location Type: Hybrid

Location: Tralee • 🇮🇪 Ireland

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Job Level

Mid-LevelSenior

Tech Stack

AndroidCyber SecurityiOSJamf

About the role

  • Management of Hybrid-Joined and EntraID joined Windows Workstation endpoints, including build processes, security patching, and vulnerability management.
  • Advanced knowledge of M365 suite and O365 services.
  • Configure and maintain Microsoft Intune policies for mobile device management (MDM) and mobile application management (MAM).
  • Experience with co-management (Intune + SCCM / MECM) as part of modern device management transformation.
  • Experience with Windows Autopilot as a modern OS deployment solution with strong understanding of the mechanics and processes for developing end to end provisioning processes through MS Intune including images, software deployment, and patching.
  • Experience managing SCCM.
  • Collaborate with IT and security teams to implement and enforce device security policies and compliance standards.
  • Proficiency with automation via PowerShell or equivalent software development skills and experience using source code tools to store code, scripts, and configurations (e.g., Git, GitHub, etc.).
  • Manage the deployment of applications, updates, and configurations to end-user devices using Microsoft SCCM and Intune.
  • Troubleshoot and resolve issues related to Intune and SCCM deployments, ensuring a smooth user experience.
  • Stay informed about Intune updates and new features, providing recommendations for their implementation.
  • Collaborate with other IT administrators to integrate Microsoft Intune with other systems and tools.
  • Monitor and report on the health and performance of the Intune environment.
  • Provide level 3 troubleshooting.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • Relevant certifications
  • 5-7+ years of experience in an infrastructure/end-user support role.
  • Proven experience as a Microsoft Intune Administrator or similar role.
  • In-depth knowledge of Microsoft Intune features, policies, and best practices.
  • Familiarity with mobile device platforms, including iOS and Android.
  • Experience with SCCM
  • Experience with JAMF and Mac Device Management.
  • Strong understanding of cybersecurity principles and best practices.
  • Ability to troubleshoot and resolve technical issues independently.
  • Microsoft Workstation patch and vulnerability management and troubleshooting.
  • Participate in on-call rotation coverage and 3rd level support for Windows Platform infrastructure.
  • Ability to document processes, requirements, and create test plans.
  • Have strong verbal and written communication skills.
  • Ability to demonstrate a self-motivated and disciplined approach to learning and working.
  • Ability to work in a team environment and demonstrate leadership skills when needed.
  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
Benefits
  • SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
  • SMBC requires that employees live within a reasonable commuting distance of their office location.
  • SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft IntuneSCCMWindows AutopilotPowerShellmobile device managementmobile application managementvulnerability managementcybersecurity principlestroubleshootingapplication deployment
Soft skills
communication skillsself-motivatedteamworkleadership skillsproblem-solvingdocumentationaccountabilityprioritizationindependent workcollaboration
Certifications
Bachelor's degree in Information TechnologyBachelor's degree in Computer ScienceMicrosoft Intune Administrator certificationrelevant certifications