Sumitomo Mitsui Banking Corporation – SMBC Group

Computer Operations Specialist

Sumitomo Mitsui Banking Corporation – SMBC Group

full-time

Posted on:

Location Type: Hybrid

Location: Tralee • 🇮🇪 Ireland

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Job Level

JuniorMid-Level

Tech Stack

LinuxShell Scripting

About the role

  • Provide Level 1 support for infrastructure issues across Windows Server, Linux, messaging platforms, and automation tools.
  • Administer and troubleshoot Linux systems (RHEL, CentOS, Ubuntu), ensuring optimal performance and uptime.
  • Support development and database teams with setting job schedules, troubleshooting process errors, and monitoring resource and capacity utilization.
  • Work with colleagues in IT systems and support to perform maintenance tasks, troubleshoot data center infrastructure issues, and to install and configure new hardware.
  • Engage with business unit leads and process owners to monitor system performance, provide reports on overall function, and support any issues that may arise.
  • Partner with disaster recovery team to implement and maintain contingency plans for disaster scenarios and system outages.
  • Participate in on-call rotation and provide after-hours support as needed.
  • Work rotational shifts, including scheduled Saturday coverage, to ensure consistent support availability.

Requirements

  • Minimum 2 years of experience in infrastructure and end-user support roles.
  • Functional understanding in Linux system administration (user management, system updates, log analysis, shell scripting).
  • Display basic project management skills required to coordinate equipment management functions, process monitoring and scheduling, and capacity analysis and reporting.
  • Possess knowledge of automated reporting tools and scripting to simplify monitoring tasks and the generation of reports both for internal and external departments.
  • Show ability to quickly troubleshoot and identify performance issue root causes, coordinate incident response with other teams, and manage disaster recovery plans.
  • Ability to manage multiple tasks and projects simultaneously.
  • Strong documentation and process improvement skills.
  • High sense of urgency and ability to work independently or as part of a team.
Benefits
  • SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
  • SMBC requires that employees live within a reasonable commuting distance of their office location.
  • SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Linux system administrationWindows ServerRHELCentOSUbuntushell scriptingautomated reporting toolstroubleshootingcapacity analysisprocess monitoring
Soft skills
project managementdocumentationprocess improvementtroubleshootingincident responsetime managementteam collaborationindependencecommunicationurgency