Associate IT Infrastructure Engineer
Sumerge
full-time
Posted on:
Location Type: Hybrid
Location: Cairo • 🇪🇬 Egypt
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
AWSAzureCloudDNSLinuxTCP/IP
About the role
- Deliver first-level IT support and troubleshooting assistance to end-users.
- Assist in day-to-day operations of IT infrastructure.
- Assist in the installation, and maintenance of hardware and software components for end-users.
- Deploy the approved updates/patches for Desktops / Laptops to meet changes in information technology.
- Monitor the behavior of the End-Users Devices for vulnerability prevention.
- Updates accurate IT documentation of system configurations, procedures, and troubleshooting steps.
- Maintain accurate records of IT assets and their lifecycle.
Requirements
- 0-2 years of relevant experience.
- B.S. or higher in Computer Science, Engineering, or a related technical field is preferred.
- Good experience with Operating Systems Environment (Windows and Linux)
- Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,…).
- Good knowledge with Microsoft 365 Applications.
- Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).
- Strong analytical and problem-solving skills with a willingness to learn from feedback.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supporttroubleshootinghardware installationsoftware maintenanceupdates/patches deploymentsystem configurationsIT asset managementOperating Systems (Windows, Linux)LAN technologies (TCP/IP, DNS, DHCP)cloud computing (Microsoft Azure, AWS)
Soft skills
analytical skillsproblem-solving skillswillingness to learn