Application Manager

Sullivan & Cromwell LLP

Application Manager providing pre-sales support and expertise for S&C products on customer systems. Building understanding of customer challenges to position solutions favorably.

Posted 7/23/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $105,940 - $140,375 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Electrical Power Systems and Sales Applications, effectively translating technical information into customer solutions and proposals. Strong ability to build relationships and collaborate with diverse teams while managing multiple projects and customer engagements.

Highest-signal resume keywords

Electrical Power Systems KnowledgeSales and Application ExperienceMedium Voltage Products FamiliarityExcellent Communication SkillsProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical Engineering DegreeTechnical Proposal PreparationElectrical Drawings InterpretationWiring Schematics AnalysisAnalytical Problem-Solving

Soft Skills

Interpersonal SkillsOrganizational SkillsEffective ListeningPresentation SkillsBusiness Acumen

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Electrical Power IndustryMedium Voltage ProductsElectrical Codes and StandardsCustomer EngagementMarket Analysis

About the role

Key responsibilities & impact

Serve as a pre-sales technical resource for the regional sales team, offering advanced knowledge of S&C products and services and responding to technical inquiries promptly and accurately.
Partner with the regional sales team to continuously seek out information about customer challenges and pain points in support of addressing customer needs and converting opportunities into sales.
Respond to technical inquiries for standard products, conveying accurate information that supports the customer's needs.
Recommend and advise on the viability of sales opportunities leveraging knowledge of S&C's standard product range.
Ask effective questions to clarify customer challenges, goals and outcomes and match S&C standard products and solutions with customer specifications, identifying all exceptions, clarifications and deviations for requests for information (RFI's) and requests for quotes (RFQs).
Collaborate with Product Managers, Engineering and other departments to provide timely and meaningful responses to customer queries on S&C's standard product range.
Attend customer meetings as a technical resource, creating and presenting presentations, insights and solutions and addressing questions to progress opportunities forward.
Prepare straightforward proposals and technical information for tender submissions.
Guide product trial proposals, scoping trial agreements, tracking trial data and presenting the results back to the customer in support of system-side deployment and sales conversion.
Support new product introduction with the regional sales team and develop plans for the successful rollout of new products to customers within the region.
Brief and provide ongoing technical support to Power System Solutions (PSS) concerning applications and customer requirements upon completion of the sales to inform the project management process for the installation and commissioning phase.
Represent S&C at the industry events (tradeshows, expos, conferences, lunch and learns, presentations and forums etc. and support promotional activities through submitting and presenting papers and demonstrating products at the S&C booth or Customer Experience Center (CEC).
Conduct factory tours and participate in Factory Acceptance Testing (FAT) to guarantee total customer satisfaction.
Deliver product overview and insight pitches to customers and internal stakeholders on new products and applications in support of generating new opportunities and business.
Conduct and report on customer and market analysis data obtained throughout the applications support process and submit product development ideas and new solutions and applications through applicable channels.
Entertain customers during and outside of business hours, as appropriate, to establish customer relationships necessary to sell S&C's products and services effectively.
Travel regularly (flying and driving up to 80%) in support of sales and applications activities, customer engagement, industry events and provide off-hours business support.
Understand and comply with all applicable Company policies and rules.

Requirements

What you’ll need

Valid driver's license in good standing and clean driving record.
Bachelor's Degree in Electrical or Mechanical Engineering, or similar technical degree.
Typically five years of experience in the electrical power industry or equivalent experience.
Strong knowledge of electrical power systems and demonstrated success in sales and application within the electrical power systems industry.
Knowledge of medium voltage products, familiarity with industry-recognized electrical codes & standards and ability to read and interpret electrical drawings, wiring schematics and specifications.
Solid business acumen and analytical skills with the ability to translate technical information into solution, insights and proposals.
Analytical and problem-solving skills to break down and diagnose problems, analyze diverse information, seek input from others, and identify and present solutions to the customers' problem.
Excellent communication skills, (written, verbal, listening and presentation) effective in opening channels of communication, listening to customers' needs, and cultivating a healthy, productive and ongoing dialogue.
Technically sound and concise in communication how solutions meet the needs of each unique customer, and able to successfully present to a variety of audiences, both small face-to face interactions through large conferences and formal presentations.
Excellent interpersonal skills to establish meaningful relationships built on mutual trust and respect and foster collaborative working relationships amongst a diverse audience.
Strong organizational, planning and project management skills, coordinating internal and external resources and juggling several projects and tasks according to priority.
Strong industry knowledge of market trends and competitive landscape, with an ability to assess and consider these factors when supporting sales activities.
The ability to travel as required.

Benefits

Comp & perks

Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).