Accurately process and manage sales orders and related requests within Salesforce and Oracle, ensuring completeness, compliance with standards, and timely resolution of missing or unclear information.
Maintain, process and audit sales and technical documentation ensuring version control, ECO alignment and adherence to established documentation standards.
Perform quality checks on orders and documentation, identify errors or gaps, and support the development and maintenance of standard work to improve accuracy, consistency and efficiency.
Provide basic documentation support for Sales, Inside Sales and customers, partnering cross-functionally to clarify requirements, resolve issues and support successful order fulfillment.
Communicate clearly with Sales, team members, and leadership, and take ownership for assigned work to ensure commitments are met with a high level of accuracy and reliability.
Perform general administrative and support tasks to alleviate workload across Inside Sales and Sales Operations.
Accurately process drawing requests and documentation submittals based on customer requirements and established standards.

Requirements

High School Diploma or Equivalent (GED).
Prior experience in sales support, document control, technical support or administrative roles.
Demonstrated proficiency with business systems and standard office tools.
Strong attention to detail and organizational skills in a highly transactional, deadline driven environment.
Proficiency in Salesforce, Oracle and Microsoft Office applications (Excel, Word, Outlook).
Ability to communicate clearly and effectively, both verbally and in writing with internal teams and customers.
Working knowledge of document control practices and centralized filed management.
Ability to manage multiple tasks, maintain accuracy and meet deadlines with minimal supervision.

Benefits

Medical & Prescription
Dental
Vision
Health Care and Dependent Care Flexible Spending Accounts
Health Savings Account (HSA)
Group Life Insurance
Optional Supplemental Life and AD&D Insurance
Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
Vacation Time
Sick Time
Paid Holidays
Company Shutdown days
Short-Term Disability
Long-Term Disability
Other Leaves
Paid Parental Time
Military Leave
401(k) Retirement Savings
Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales order processingdocument controlquality checksversion controlECO alignmentadministrative supportdrawing requests processing

Soft Skills

attention to detailorganizational skillsclear communicationownershipproblem-solvingtime management

Certifications

High School DiplomaGED