Junior CRM Analyst – Targeted Communications

Suhai Seguradora

CRM Analyst at Suhai Seguradora supporting customer relationship strategies through segmented communications. Involved in campaign execution, CRM metric monitoring, and cross-department collaboration.

Posted 6/29/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing relationship strategies, managing communication sequences, and analyzing CRM metrics. Proficient in email marketing and familiar with customer journey mapping and UX principles.

Highest-signal resume keywords

CRM ManagementEmail MarketingLifecycle MarketingData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM ToolsEmail MarketingMarketing AutomationDatabase SegmentationCampaign Management

Soft Skills

OrganizedDetail-OrientedAnalytical MindsetStrong Written Communication

Tools & Technologies

Salesforce

Industry Keywords

Customer Journey MappingDigital CommunicationsNurture CampaignsAutomation Workflows

About the role

Key responsibilities & impact

Support the development and operation of relationship strategies with brokers, customers, and leads at Suhai;
Create and execute communication sequences (nurture campaigns and automation workflows);
Work with database segmentation for targeted campaigns;
Manage the campaign calendar and ensure timely execution;
Monitor CRM metrics (opens, clicks, conversions);
Collaborate with Media, Data, and Commercial teams to align strategies.

Requirements

What you’ll need

Degree in Marketing, Communications, Business Administration, or related fields;
Interest in or initial experience with CRM, lifecycle marketing, or digital communications;
Organized and detail-oriented;
Strong written communication skills;
Analytical mindset and eagerness to learn;
Basic knowledge of CRM tools (Salesforce) — a plus;
Familiarity with customer journey mapping and UX — a plus;
Experience with email marketing or marketing automation — a plus;
Interest in data analysis and testing — a plus.

Benefits

Comp & perks

Meal and food allowance
Health and dental insurance
Life insurance
Mobility benefits (parking, fuel allowance, transportation)
Telemedicine service
Travel benefit (redeemable for flights or hotel stays)
Hybrid work arrangement
13th Christmas hamper
Totalpass (gym/wellness benefit)
Profit sharing (PLR)
Payroll-deductible loan
Salary advance
Childcare and nanny assistance
Advance of 13th salary in any month of the year
Discount on Suhai insurance
Early purchase 15% discount on tickets for shows at Suhai Music Hall
Birthday day off
Extended maternity and paternity leave
Education incentive program
Wellness and health campaigns
Benefits club with exclusive discounts and perks
Casual dress code