Senior Product Manager

Suger

Senior Product Manager responsible for strategy and implementation of AI-driven automation in revenue operations for B2B software companies at Suger. Leading product design and execution to tackle complex operational challenges.

Posted 7/11/2026full-timeVancouver • 🇨🇦 CanadaSenior💰 CA$130,000 - CA$180,000 per yearWebsite

About the role

Key responsibilities & impact

Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows
Design end-to-end user journeys for AI-powered workflows, bringing strong product taste to every interaction and continuously iterate based on real customer behavior
Balance customer impact, system reliability, and engineering complexity when making product decisions, partnering closely with engineering to ship correct, transparent, and reliable features in production
Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes
Work closely with Customer Success and Solutions teams to gather qualitative and quantitative feedback, and occasionally support onboarding to deeply understand edge cases and trust concerns around automation

Requirements

What you’ll need

4+ years of Product Management or Design experience in tech, ideally in B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record that demonstrates strong design instincts.
Track record shipping AI-powered features to production, with judgment about when automation earns user trust
Strong product design sensibility - you sweat interaction details, not just requirements docs
Comfort with technical depth: billing systems, APIs, data pipelines, or fintech/compliance domains a plus
Excellent communication with engineering, GTM, and customers alike
Startup mindset: bias to action, comfort with ambiguity, ownership from discovery to launch.

Benefits

Comp & perks

Competitive compensation and equity plan.
Monthly office stipends for lunch and commute-related benefits.
Full healthcare benefits - extended health care, dental, vision, and life insurance.
Work alongside a top-notch team with experience at Google, Meta, Salesforce, Pave, Motive, and Square - building AI agent and AI infrastructure SaaS that powers revenue workflows.
Own a major pillar of our go-to-market strategy from day one - driving architecture, engineering standards, and platform reliability with the autonomy to build what you think is right.
Fast-moving, flat org with real product-market fit and big ambitions where you’ll ship quickly, influence the roadmap, and see direct customer impact.

ATS Keywords

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Hard Skills & Tools

Product Roadmap OwnershipUser Journey DesignSuccess Metrics DefinitionAutomation Trust BuildingInteraction Detail Focus

Soft Skills

Bias to ActionComfort with AmbiguityCollaboration