Senior Account Executive – CRM/CX, New Logo

SugarCRM

Senior Account Executive owning strategic accounts and driving sales initiatives for SugarAI's innovative CRM solutions. Building customer relationships and executing value-driven sales strategies in Australia.

Posted 7/8/2026full-timeSydney • 🇦🇺 AustraliaSenior💰 A$125,100 - A$160,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own strategic accounts end-to-end.
Build and execute value pyramids, value maps, account and opportunity plans.
Lead discovery workshops and shape demand.
Position ROI-led, platform-based value propositions.
Drive complex deals from SRL to Finance Closed.
Navigate commercial negotiations.
Align across multiple teams for a coordinated GTM approach.
Support SCs with Value Maps for demo readiness and POCs.
Stay ahead of CRM/CX, ERP, and AI trends.
Craft differentiated plays against major competitors.

Requirements

What you’ll need

8+ years quota-carrying B2B tech sales (SaaS/enterprise apps)
Strong exposure to CRM/CX, ERP, HCM ecosystems
Industry focus on Aged Care, Manufacturing, Wholesale & Distribution
Familiarity with ERP and HCM/Workforce Management
Ability to map end-to-end customer (CRM/CX) journeys
Lead transformation roadmaps and conversations
Strong understanding of CRM and ERP landscape (Salesforce, Dynamics 365, Epicor, etc.)
Proven ability to build net-new pipeline
Build and leverage consulting & SI partnerships

Benefits

Comp & perks

Benefit Stipend
Health & Wellness Reimbursement Program
Educational Resources - Career & Personal Development Program
Various discount programs (i.e. travel, virtual exercises classes, etc.)
Merit-based opportunities for career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B Tech SalesAccount PlanningValue Proposition DevelopmentPipeline BuildingCommercial NegotiationCustomer Journey MappingDiscovery WorkshopsROI PositioningComplex Deal ManagementTransformation Roadmap Leadership

Soft Skills

CollaborationStrategic ThinkingCommunicationLeadershipNegotiation