Product Manager

SugarCRM

Product Manager enhancing features and capabilities of SugarAI’s CRM solutions, focusing on user experiences and customer value. Collaborating across teams to ensure product growth and adoption.

Posted 4/14/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Support the development and execution of the product roadmap for your product area, helping ensure features are aligned with customer needs, business goals, and overall product strategy.
Translate customer feedback, market insights, and business requirements into clear product requirements, user stories, and acceptance criteria in collaboration with Engineering and Design.
Partner with Engineering, UX, and cross‑functional stakeholders to balance customer value, usability, and technical feasibility throughout the product development lifecycle.
Help define and track success metrics such as feature usage, adoption, and customer feedback; share insights with the team to inform continuous improvement.

Requirements

What you’ll need

3+ years of product management experience, building and delivering commercial, customer‑facing software products
Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains
Strong understanding of user workflows, system design, and data‑driven product development
Excellent communication, stakeholder management, and product storytelling skills
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field

Benefits

Comp & perks

Excellent healthcare package for you and your family
Savings and Investment – 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementuser storiesacceptance criteriafeature usagedata-driven product developmentsystem design

Soft Skills

communicationstakeholder managementproduct storytelling