SugarCRM

Manager, Sustainment Engineering

SugarCRM

full-time

Posted on:

Location Type: Hybrid

Location: Craiova • 🇷🇴 Romania

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Salary

💰 RON 340,000 - RON 378,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AngularGoGRPCPython

About the role

  • Facilitate agile ceremonies, maintain sprint boards, remove blockers, and implement retrospective feedback to enhance team processes
  • Define product roadmaps and technical vision with stakeholders, communicate progress, ensure quality standards, and align architecture with business goals
  • Track key metrics (velocity, cycle time, defect rates), balance workloads, and implement data-driven planning for sustainable delivery
  • Champion GAI tool adoption, track usage, measure impact, and integrate into team workflows and performance evaluation
  • Manage cross-team dependencies through clear integration points, API contracts, coordinated releases, and comprehensive documentation
  • Present team progress to stakeholders and collaborate cross-functionally with product managers, architects, and other teams in technical discussions
  • Conduct 1:1s, establish goals, perform reviews, create career development frameworks, and mentor team members through technical challenges
  • Build positive team culture promoting innovation, collaboration, and continuous learning
  • Handle compensation decisions, promotions, hiring, and advocate for resources to address team gaps
  • Lead technical decision-making including architecture, technology selection, code reviews, engineering standards, and transforming business requirements into optimized solutions
  • Provide hands-on technical guidance, establish architectural best practices, identify risks through proof-of-concepts, and develop strategies for eliminating technical debt
  • Plan and execute projects by breaking down requirements, estimating timelines, staying current with emerging technologies, and proactively identifying codebase improvement opportunities

Requirements

  • Bachelor’s degree in Computer Science, or other relevant field, plus 5 years of professional experience in a technical software development position
  • Experience with SSO and user authentication systems, protocols, standards and patterns (OAUTH, SAML, Token bearer, etc.)
  • 5+ years as a software engineer in a professional software development organization
  • 3+ years of experience developing web applications, backend services, and test automation (Angular/Python experience preferred)
  • 3+ years of experience with object-oriented design, RESTful APIs, gRPC, testing methodologies, server-side programming languages (Go preferred), web services, and relational databases
  • 3+ years of experience with scrum-based software development tools such as Git, Jira, and Confluence
  • 3+ year of experience with a large-scale enterprise product and/or distributed SaaS systems
  • 1+ year of experience leading all ceremonies for a Scrum team, including daily scrum, end of sprint retrospectives, sprint planning, grooming meetings, and prioritization of work
  • 1+ year of experience conducting weekly one on one meetings with staff, setting corrective action plans, executing action plans, and tending to the needs of the team
  • Excellent time management skills with an emphasis on managing remote resources around the world and across many different time zones
  • Identification and management of risks and dependencies, both internal and external
  • Ability to identify and coordinate delivery of dependencies across multiple teams and products
  • Long term vision that promotes short term deliverables in quarterly release format based on factual, data driven scope definitions
  • Strength in planning, scheduling, executing, and finalizing delivery on regular two-week sprint cycles based on individual capacity and team velocity
  • Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization and across differing types of audiences
  • Strong collaboration and interpersonal skills with differing consumers, stakeholders, team members, partners, and customers
Benefits
  • Private medical insurance including basic check-up, hospitalization, and vital care
  • Vision exam and discounted glasses every year
  • Meal tickets 40 RON/working day
  • Gift tickets 300 RON/ Easter & Christmas
  • Cultural tickets 200 RON/month
  • Health & Wellness reimbursement
  • Football Team (only in Craiova)
  • Peer to peer recognition program
  • Professional development reimbursement program
  • Educational Resources - Career & Personal Development Program
  • Travel discounts
  • Birthday day off
  • Extra days off when public holidays fall on weekend days
  • Annual Teambuilding
  • We are a merit-based company with many opportunities to learn, excel and grow your career!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software developmentweb applicationsbackend servicestest automationobject-oriented designRESTful APIsgRPCserver-side programming languagesrelational databasesdata-driven planning
Soft skills
time managementcommunicationcollaborationinterpersonal skillsmentoringleadershipgoal settingproblem solvingteam culture buildingrisk management
Certifications
Bachelor’s degree in Computer Science