Payroll Lead – Apprentice

Suffolk County Council

Payroll Lead (Apprentice) supporting day-to-day payroll operations at Norfolk County Council. Processing payroll data and resolving queries while developing leadership skills.

Posted 6/22/2026full-timeNorwich • 🇬🇧 United KingdomSenior💰 £32,061 - £36,363 per yearWebsite

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Support day-to-day operations of the Payroll Team
Ensure accurate and timely payroll delivery
Process payroll data, carry out calculations, and resolve queries
Maintain records using the Oracle Cloud payroll system
Take on increasing responsibility as experience develops
Help to lead a team of Payroll Officers and Assistants
Support resolution of complex queries and complaints
Provide guidance and mentoring to colleagues
Contribute to data quality, compliance monitoring, and process improvement

Requirements

What you’ll need

Strong organisational skills
Excellent attention to detail
Ability to work to deadlines while delivering a high standard of customer service
Interest in developing leadership skills and managing a team
Developing a strong understanding of payroll legislation, including HMRC tax, National Insurance, and pension regulations
Level 5 Assistant Payroll Manager apprenticeship

Benefits

Comp & perks

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
A Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payroll processingpayroll calculationsdata qualitycompliance monitoringprocess improvementOracle Cloud payroll system

Soft Skills

organisational skillsattention to detailcustomer serviceleadership skillsmentoring

Certifications

Level 5 Assistant Payroll Manager apprenticeship