Sales Enablement Lead
Succinct
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Build and maintain deep, long-term relationships with key customers, ensuring they feel valued, supported, and up-to-date on Succinct’s roadmap and progress
- Partner with BD and product teams to identify expansion opportunities within existing accounts (eg. new integrations or products)
- Develop and operationalize Succinct’s post-sale engagement strategy – including customer updates, events, gifting, and feedback loops
- Use CRM and analytics tools to track customer health, engagement, and renewal status, surfacing insights that inform account strategy and sales priorities
- Collaborate with internal teams to create enablement materials that help strengthen customer understanding and adoption
- Build a foundation for scalable customer enablement operations as Succinct’s ecosystem and client base continue to grow
Requirements
- 5+ years of experience in sales enablement, customer success, or relationship management within crypto, fintech, or B2B SaaS
- Strong relationship builder who enjoys staying close to customers and understanding their evolving needs
- Proven ability to operationalize engagement programs (updates, events, gifting, communications) with measurable impact on retention or expansion
- Skilled in using CRM systems and analytics to track account activity, engagement, and pipeline opportunities
- Excellent communicator and collaborator; able to coordinate across BD, marketing, and engineering teams
- Highly organized, proactive, and resourceful – thrives in fast-paced environments with a high degree of ownership
- Familiarity with zero-knowledge proofs, rollups, or blockchain infrastructure (Nice to Haves)
- Experience working directly with institutional or developer-facing customers in crypto (Nice to Haves)
- Strong network across the crypto ecosystem (Nice to Haves)
- Prior experience managing or building sales enablement systems from the ground up (Nice to Haves)
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales enablementcustomer successrelationship managementoperationalize engagement programsCRM systemsanalyticsaccount activity trackingpipeline opportunitiescustomer enablement operationsmeasurable impact on retention
Soft skills
relationship buildingcommunicationcollaborationorganizationproactivityresourcefulnessownershipcustomer understandingadaptabilitycoordination