Implementation Lead, Brand Partnerships

Substack

Implementation Lead establishing scalable systems for brand partnerships at Substack. Overseeing campaign operations and ensuring quality in the sponsorship marketplace.

Posted 7/25/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in ad operations and solutions engineering, with a strong focus on campaign trafficking, order management, and integration processes. Proficient in data fluency, including SQL and scripting, to drive scalable systems and effective troubleshooting.

Highest-signal resume keywords

Ad Operations ExperienceCampaign TraffickingSQL ProficiencyAPI IntegrationWorkflow Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign TraffickingTag ManagementThird-Party MeasurementSQLScriptingPythonJavaScriptOrder ManagementReportingBilling Handoffs

Soft Skills

Problem-SolvingCollaborationCommunicationProcess OptimizationTroubleshooting

Industry Keywords

Ad TechSolutions EngineeringTechnical Account ManagementCreator SponsorshipsCampaign Workflows

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Serve as first-line solutions lead for brands & agencies accessing our marketplace
Implement scalable systems through campaign trafficking, QA, launch, delivery monitoring, and wrap
Build the pipes and process for the business: order management, campaign workflows, reporting, and billing handoffs
Execute and maintain the integrations brands expect, including tracking, third-party, and more
Generate an AI-first outbound engine to drive demand and onboarding into our system
Onboard brands and agencies, then troubleshoot fast when something breaks mid-flight
Work with design and engineering to decide what deserves real tooling and what an ad-hoc operation can handle for now
Write the playbooks and documentation that let the team move faster and better

Requirements

What you’ll need

10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company
Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors
Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage
Experience sitting in on sales calls to answer the technical questions and scope feasibility on the spot
The range to debug a tracking discrepancy with an agency in the morning and spec an internal tool with an engineer in the afternoon
An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it
Familiarity with how creator sponsorships are sold, delivered, and measured is a plus
Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development
bonuses
stock options
equipment allowances
wellness programs