Compliance

• Manage the regulatory workflows and ensure timely completion of requests for various regulations such as GDPR, CCPA, OSA
• Enforce Substack’s content guidelines by moderating flagged content and responding to tickets related to spam, copyright issues, content violations, data subject access requests, appeals, and account recovery
• Efficiently manage moderation and regulatory queues, maintaining accuracy while handling a large number of tickets daily
• Suggest improvements to our policies, procedures, tooling, and strategy to make the team more effective
• Collaborate with Engineering, Product, and Partnerships to investigate complex, and at times urgent, issues facing users and the platform
• This is a full-time role with a Tuesday - Saturday schedule. Candidates are ideally located in SF and able to work in-person at least two days per week. We are also open to exceptional remote candidates based in the US or Canada

Standards & Enforcement Specialist, Regulatory

Senior Manager, International Regulatory Affairs

Principal Quality Compliance Specialist

Information Assurance, Compliance Specialist

Senior Principal, IT Governance, Risk and Compliance – GRC

Senior Compliance Investigator – Americas