Account Manager

• Develop and execute a strategy for onboarding influential creators, helping them build successful subscription businesses on Substack.
• Own key growth metrics around creator acquisition, retention, revenue, and engagement—aligning impact with Substack’s broader business goals.
• Build and deepen relationships with creators, talent managers, studios, agencies, and press to expand Substack’s presence in the cultural ecosystem.
• Champion Australian & New Zealand creators internally by synthesizing their needs into product, support, and partnership opportunities.
• Collaborate cross-functionally with Product, Data, Marketing, and Communications to improve creator experience and feature adoption.
• Represent Substack externally—on stage, in the press, positioning the company as the premier platform for independent creative work.
• Stay ahead of creator economy trends to keep Substack on the leading edge in Australia & New Zealand.

Head of Partnerships

Strategic Account Manager – Government

Enterprise Account Manager

Territory Manager

Account Manager

Team Lead – Membership Success Coordinator, Lead Account Manager