Account Manager

• Develop and execute a strategy for onboarding influential creators, helping them build successful subscription businesses and vibrant communities on Substack.
• Own key growth metrics around creator acquisition, retention, revenue, and engagement—aligning impact with Substack’s broader business goals.
• Build and deepen relationships with creators, talent managers, studios, agencies, tastemakers to the press to expand Substack’s presence in the cultural ecosystem.
• Champion local creators internally by synthesizing their needs, motivations, and ambitions into product, support, and partnership opportunities.
• Collaborate cross-functionally with Product, Data, Marketing, and Communications to evolve the creator experience in the region as well as improve outreach and feature adoption.
• Represent Substack externally—on stage, in the press, and in key industry rooms—positioning the company as the premier platform for independent creative work.
• Stay ahead of creator economy trends, emerging formats, and shifting audience behaviors to keep Substack on the leading edge in the region.

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