Subsplash

Account Manager, Client Success

Subsplash

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, Arizona, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky

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Salary

💰 $50,000 - $55,000 per year

Job Level

Junior

About the role

  • Build relationships with targeted clients via phone and email communication
  • Inform clients of exciting new products and features and value of Subsplash platform
  • Develop innovative solutions catered to client needs
  • Help clients succeed in their utilization and implementation of Subsplash products
  • Stay educated and be able to educate clients on industry information
  • Report to the Manager of the Client Success Team
  • Delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform.

Requirements

  • Sales, Client Success, or Account Manager background (1-2 years of experience)
  • Experience with small-tier clients
  • College degree
  • Demonstrates drive for humility, innovation, and excellence
  • Motivation for sales and commitment to team mission
  • Strong oral and written communication skills
  • Proficient at prospecting and online profiling
  • Passionate about influencing, negotiation, and closing
  • Knowledgeable and enthusiastic about technology industry
  • Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred
  • Customer Relationship Management (CRM) experience (Salesforce preferred)
  • Willingness to travel occasionally
  • Knowledge and/or experience working in the faith sector is highly preferred
  • Knowledge of church staff roles and dynamics is a plus