About the role
- Manages closeouts of Service Orders for Startup, Billable, Break/Fix, Warranty, and Preventative Maintenance activities for STULZ Product Support
- Timesheet and payroll management, processing of Purchase Orders, invoices and credit cards for services
- Responsible for verifying that all required documentation and information is complete once the Service Coordinator marks it as complete
- Ensures the information is accurate in SAP for QA closeout
- Enters and verifies the Field Technician’s time and ensure that the time is going against the correct service order
Requirements
- High School Diploma
- 3-5 years in Customer Service or equivalent customer service
- Proficient in Microsoft Office software
- SAP experience preferred, but not required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
timesheet managementpayroll managementpurchase order processinginvoice processingcredit card processingdocumentation verificationSAPcustomer service
Soft skills
attention to detailorganizational skillscommunication skills
Certifications
High School Diploma