Account Manager

Study Group

Account Manager responsible for managing a portfolio of partner agents for Study Group. Building relationships and achieving enrolment and profit goals.

Posted 6/13/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop and execute sales account plans
Pipeline Management – Applicant Generation and Conversion
Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment
Capable of managing strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
Recruit new agents and on board them
Represent Study Group and our brands at exhibition and recruitment events
Identify partner growth opportunities and risk profile – active management
Provide high quality product and process training to agents
Monitor competitor activity enabling greater in market competitor awareness and analysis
Creation & execution of a Sales Action Plan with the partner university/s and channel teams
Accountable for Brand Enablement activities in the market by delivering product education and training across the sales team, Agent, Academic partners and Digital network
Coordinate university partners’ in-market visits and university-sought market insights; Budget Control including scholarship allocations

Requirements

What you’ll need

Native country Speaker & Fluent in English
Customer-service orientated and consultative approach to selling
Computer literate
Comfortable in high pressure environments
Excellent presentation, communication and interpersonal skills
Strong organisational skills and demonstrated ability to meet deadlines and targets
Ability to work independently and as part of a team
Familiar to use CRM and data analysis tools like Sales Force, Power BI, etc.
Familiar with student recruitment in local market
Familiar with Agents in local market
Able to communicate effectively and influence agents’ decision making process
Be knowledgeable of market demand and trends
B2B or Channel Sales experience preferred
Knowledge of international education systems
Experience with Salesforce.com or other Customer Relationship Management (CRM) tools, e.g. Power BI
Cold calling experience preferred

Benefits

Comp & perks

Health insurance
Professional development opportunities
Paid time off
Employee training programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales account planningpipeline managementproduct trainingdata analysiscold callingB2B saleschannel salescustomer servicemarket analysisbudget control

Soft Skills

communication skillsinterpersonal skillsorganizational skillspresentation skillsconsultative sellingability to work independentlyability to work in a teamability to meet deadlinesability to influenceadaptability in high pressure environments