Studio Science

Salesforce Analyst

• Act as a liaison between technical teams and client stakeholders, owning the functional project solution.
• Facilitate client discussions to document current business processes, pain points, and objectives.
• Identify gaps in Salesforce best practices and recommend improvements.
• Create and manage user stories and supporting documentation, including business process flows, wireframes, and system context diagrams.
• Assess the impact of proposed solutions on people, processes, and technologies.
• Lead sprint demos to present development and gather client feedback.
• Support project activities including configuration, change management, quality assurance, and post-launch support.
• Provide expertise on business processes integrated with Salesforce and ensure system functionality through testing and documentation.
• Contribute to new product development, workflows, and ideas to enhance project outcomes.
• Identify risks and recommend solutions to ensure project success.
• Mentor less experienced team members and take on leadership responsibilities as needed.

Salesforce Business Analyst