Sales Support Representative – 1st Shift

Stryker

Stryker medical-device sales support representative managing capital orders, scheduling, and customer fulfillment. Supporting account managers and regional sales teams through accurate order administration in a hybrid Portage role.

Posted 8/18/2026full-timePortage • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management, scheduling, and customer communication while ensuring compliance with company and regulatory procedures. Proven ability to maintain accurate records and foster teamwork across departments.

Highest-signal resume keywords

Order ManagementCustomer CommunicationRecord MaintenanceRegulatory ComplianceTeam Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order EntrySchedulingCapital Equipment ManagementTroubleshootingData Matching

Soft Skills

Effective CommunicationCustomer SatisfactionRelationship BuildingTeamwork

Industry Keywords

Stryker MedicalSales SupportInternal CommunicationStandardized Processes

About the role

Key responsibilities & impact

Work directly with Stryker Medical Account Managers to ensure complete customer satisfaction
Manage capital order entry, scheduling, and orders from conversion through customer delivery
Provide prompt, quality service and support to 2–3 sales regions
Handle order entry, converting, date matching, expedites, temporary requests, weld warranty replacements, sample orders, and troubleshooting order inquiries
Communicate with sales representatives, regional managers, and internal teams including IBP, Schedulers, Accounts Receivable, Service Parts, and Marketing
Answer incoming Account Manager calls and emails
Relay customer and sales-force communications to internal teams regarding order management and scheduled delivery dates for capital equipment
Follow standardized order-entry processes to ensure order accuracy
Maintain records according to Stryker specifications
Follow company, departmental, and regulatory procedures and record productivity issues
Build relationships and foster teamwork with colleagues, leadership, and other departments

Requirements

What you’ll need

High school diploma or equivalent required
Two (2)+ years of related work experience required
Bachelor's degree preferred
Ability to work 1st shift, Monday–Friday, 8:00 a.m.–4:30 p.m.
Ability to work in-office Monday through Wednesday
Ability to manage order entry, scheduling, and order management
Ability to communicate effectively with sales representatives, regional managers, customers, and internal departments
Ability to follow standardized processes and maintain accurate records
Ability to comply with company, departmental, and regulatory procedures

Benefits

Comp & perks

Hybrid work arrangement
1st shift schedule, Monday–Friday, 8:00 a.m.–4:30 p.m.
Equal opportunity employment
0% travel