Product Support Specialist
Stryker
full-time
Posted on:
Location Type: Office
Location: Brighton • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop the skills and certifications necessary to optimally perform in this technical and clinical role
- Gain hands-on training and experience on the use of Stryker’s products
- Provides clinical product support to all end users
- Resolves technical product and service issues as needed
- Provides training, ongoing in-services, and customer education to assigned account(s)
- Grow Stryker's Trauma & Extremities business by promoting clinical products to Orthopaedic Surgeons
- Achieve sales results in line with the annual sales target and KPI metrics
- Support/maintenance of existing customers to maintain customer satisfaction/quality
- Market observations to strengthen own position and constant analysis of responsible area
- Participate in in-house meetings to discuss organizational, development, and business issues
Requirements
- Excellent communication skills
- Aptitude for learning
- Analytical and planning skills
- Flexible approach to work to adapt to changes
- Strong teamwork and networking skills
- Computer skills, MS Office
- Tech savvy and minded
- Experience of working in theatre would be beneficial
- Willingness to travel and occasional weekend work
- Positive attitude, a "can do" solution orientated approach to succeed
- Goal Orientated
- High Ethics & Integrity
- An interest in anatomy and physiology
- Valid UK drivers license
Benefits
- In-house product training program
- Field sales training
- Sales career path toward uncapped earning potential!
- Quality products that improve the lives of customers and patients
- A winning team driven to achieve our mission and deliver remarkable results
- Coworkers committed to achieving more and winning the right way
- Bonuses
- Commissions
- Healthcare
- Family and parenting leaves
- Wellness programs
- Onsite gyms and restaurants
- Discount purchase programs
- Service and performance awards
- Various social and recreational activities
- Mobile phone
- iPad
- Laptop
- Company car or car allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical product supporttechnical product resolutioncustomer educationsales results achievementKPI metricsanatomy knowledgephysiology knowledge
Soft skills
communication skillsanalytical skillsplanning skillsflexibilityteamwork skillsnetworking skillspositive attitudegoal orientationhigh ethicsintegrity