Sales Support Representative

Stryker

Sales Support Representative coordinating with Account Managers for order management. Ensuring customer satisfaction through accurate order processing and collaboration with internal teams.

Posted 6/19/2026full-timePortage • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $29 per hourWebsite

About the role

Key responsibilities & impact

Work directly with Stryker Medical Account Managers to ensure complete customer satisfaction
Responsibilities include capital order entry, scheduling, and order management from conversion through delivery to the customer
Supports 2–3 sales regions and collaborates with internal departments until the product is delivered
Serves as a point of contact for Account Managers, responding to incoming calls and emails
Responsible for overall customer and sales representative satisfaction related to order management
Provides 2–3 sales regions with prompt, high-quality service and support across areas including order entry, conversion, order management (date matching, expedites), temporary requests, weld warranty replacements, sample orders, and troubleshooting order inquiries
Effectively communicates with sales representatives, regional managers, and cross-functional teams (IBP, Schedulers, AR, Service Parts, Marketing)
Accountable for relaying communication from customers and the sales force to internal teams regarding order management and changes to scheduled delivery dates
Follows a standardized order entry process to ensure 100% accuracy for all orders submitted via phone, electronically, or by fax, while maintaining records in accordance with Stryker specifications
Adheres to company, departmental, and regulatory procedures; identifies and documents productivity issues or concerns to support root cause analysis while building strong relationships and fostering teamwork across teams

Requirements

What you’ll need

High school diploma or equivalent
2+ years of relevant experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Stryker Website LinkedIn All Job Openings 10,000+ employees Founded 1941 ⚕️ Healthcare Insurance 🧬 Biotechnology Healthcare Insurance
Medical Devices
Biotechnology Stryker is a global leader in medical technology, providing innovative products and services across the healthcare sector. With a presence in countries across the Americas, Asia Pacific, Europe, and the Middle East & Africa, Stryker offers a wide range of medical technologies, including orthopedic implants, surgical equipment, and advanced hospital devices. The company is committed to improving patient outcomes and healthcare efficiency. Stryker continues to expand its global reach, offering localized solutions to meet diverse healthcare needs worldwide. Sales Support Representative 🔥 20 minutes ago 🏢🏡 Portage – Hybrid 💵 $21 - $29 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work directly with Stryker Medical Account Managers to ensure complete customer satisfaction
Responsibilities include capital order entry, scheduling, and order management from conversion through delivery to the customer
Supports 2–3 sales regions and collaborates with internal departments until the product is delivered
Serves as a point of contact for Account Managers, responding to incoming calls and emails
Responsible for overall customer and sales representative satisfaction related to order management
Provides 2–3 sales regions with prompt, high-quality service and support across areas including order entry, conversion, order management (date matching, expedites), temporary requests, weld warranty replacements, sample orders, and troubleshooting order inquiries
Effectively communicates with sales representatives, regional managers, and cross-functional teams (IBP, Schedulers, AR, Service Parts, Marketing)
Accountable for relaying communication from customers and the sales force to internal teams regarding order management and changes to scheduled delivery dates
Follows a standardized order entry process to ensure 100% accuracy for all orders submitted via phone, electronically, or by fax, while maintaining records in accordance with Stryker specifications
Adheres to company, departmental, and regulatory procedures; identifies and documents productivity issues or concerns to support root cause analysis while building strong relationships and fostering teamwork across teams 🎯 Requirements
High school diploma or equivalent
2+ years of relevant experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementcapital order entrydate matchingtroubleshootingweld warranty replacementssample orders

Soft Skills

customer satisfactioncommunicationcollaborationteamworkproblem-solving

Certifications

high school diploma