Stryker

Operations Manager

Stryker

full-time

Posted on:

Location Type: Hybrid

Location: Riyadh • Saudi Arabia

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About the role

  • Develop and implement the appropriate Operations strategy for assigned markets in current model (Customer Service, Kit Booking, Kit Logistics, Shipping/Receiving & Warehousing, Asset Management)
  • Manage the Operational activities ensuring that the best talent is sourced, developed, managed and engaged
  • Work to identify and implement process improvements and ensures that breakthrough solutions are sustained over time
  • Direct work activities & projects based on a clear understanding of customer and market needs
  • Build, liaise and maintain relationships with colleagues across various functions (Commercial, RAQA, Finance, EMEA Supply Chain, etc.) and divisions (Sales, Marketing) while driving leverage opportunities within region
  • Lead or participate in cross-functional projects and the integration of operations of any relevant mergers or acquisitions
  • Ensure all Compliance, SOX, FCPA and other policies and regulations are implemented, applied and followed
  • Support standardization and alignment of processes
  • Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved

Requirements

  • Degree in a Business or Logistics discipline(s) or equivalent
  • 5 years of experience in similar responsibility - this experience should ideally be a mix of Logistic/Warehouse management & Customer-facing responsibility
  • 3 years of experience in people management
  • Experience in a multinational company with complex organization
  • Fluency in English
  • Arabic language is an advantage
  • Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage
  • Travel Percentage: 40%
Benefits
  • Work Flexibility: Hybrid or Onsite
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Logistics managementWarehouse managementCustomer serviceProcess improvementKey Performance Indicators (KPI)Financial metricsAsset managementProject managementCross-functional collaborationCustomer-facing responsibility
Soft Skills
LeadershipRelationship buildingCommunicationTeam managementEngagementProblem-solvingStrategic thinkingOrganizational skillsCollaborationAdaptability
Certifications
Lean certificationSix Sigma certification