Associate Product Specialist, Mako
Stryker
full-time
Posted on:
Location Type: Office
Location: Marion • Iowa • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision
- Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning
- Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation
- Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies
- Maintain and control locally consigned equipment, instruments, implant, and disposables inventories
- Build foundational relationships with customers through active participation in account management and support
- Provide prompt and accurate complaint reports in compliance with quality system requirements
- On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support
- Assist in product demonstrations and lab logistics
- Solve product problems for customers promptly and efficiently
Requirements
- 4-year degree or equivalent
- Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management)
- 1 year relevant work experience (preferred)
- Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc. (preferred)
- Extracurricular Involvement (community service, leadership organizations, athletic teams, etc.) (preferred)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
robotic arm applicationspre-operative CT scansimplant planningsizingpositioninginventory managementcase preparationcomplaint reportingtechnical problem solvingdocumentation
Soft skills
trainingcustomer relationship buildingactive participationfeedback provisioncommunicationteam supportadaptabilityproblem-solvingorganizationleadership
Certifications
4-year degree