Field Service Engineer

Struers

Field Service Engineer providing onsite service and support for material-testing equipment in the Midwest. Engaging with Fortune 500 customers and collaborating with a dedicated service team.

Posted 5/28/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Travel weekly to customer sites within the assigned territory
Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment
Provide professional customer support via onsite visits, phone, email, and written correspondence
Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales
Maintain accurate and timely service documentation, customer records, and visit reports
Manage and maintain appropriate spare parts inventory within the service vehicle

Requirements

What you’ll need

Associate degree (AE) or equivalent certificate in electronic technology from an accredited technical school, or equivalent military experience
2–3 years of field service experience supporting electromechanical equipment
Strong electronic troubleshooting skills with knowledge of pneumatics and hydraulics
Ability to read and interpret electronic schematics, wiring diagrams, and pneumatic and hydraulic diagrams
Excellent customer service and relationship-building skills
Proficiency with MS Windows, Outlook, and Microsoft Office applications
Valid driver’s license with a clean driving record

Benefits

Comp & perks

Competitive compensation consists of base salary plus overtime
Comprehensive benefits package including 401(k) with company match and immediate vesting, medical insurance, critical illness coverage, short- and long-term disability, pet insurance, and more
15 days of vacation annually, plus sick time, volunteer time, floating holidays, and a birthday holiday
Home office setup
Company laptop and smartphone
Company van, tools, and inventory
Initial and ongoing training at our Westlake, Ohio headquarters

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electromechanical equipmentelectronic troubleshootingpneumaticshydraulicsinstallationrepaircalibrationpreventive maintenancereading electronic schematicswiring diagrams

Soft Skills

customer servicerelationship-buildingcommunication

Certifications

Associate degree in electronic technologyequivalent certificate in electronic technology